Elevio incident

Sync issues

Notice Resolved View vendor source →

Elevio experienced a notice incident on March 21, 2018, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2018, 08:43 PM UTC
Resolved
Mar 22, 2018, 12:26 AM UTC
Duration
3h 43m
Detected by Pingoru
Mar 21, 2018, 08:43 PM UTC

Update timeline

  1. identified Mar 21, 2018, 08:43 PM UTC

    There is currently an issue with the sync server, we're looking into the cause. During this period, syncing from third-party content stores may be delayed.

  2. monitoring Mar 21, 2018, 11:28 PM UTC

    The issue with the sync looks to be resolved, and it is making its way through the backlog now. We'll continue to monitor.

  3. resolved Mar 22, 2018, 12:26 AM UTC

    The sync backlog has been cleared, and we'll be keeping an eye on it.