Elevio experienced a minor incident on July 29, 2019, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 29, 2019, 04:59 AM UTC
Our CDN provider is currently experiencing issues with our SSL certificate, we're aware of the issue and are working hard to get this resolved ASAP. This effects customers who have the Assistant loaded via Segment, or those still installing V3 (in which case, we recommend upgrading your installation script https://app.elev.io/installation)
- resolved Jul 29, 2019, 06:08 AM UTC
This incident has been resolved.