Elevio incident

Issue retrieving articles

Major Resolved View vendor source →

Elevio experienced a major incident on August 30, 2021 affecting Dashboard / API Servers, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2021, 06:39 PM UTC
Resolved
Aug 30, 2021, 07:30 PM UTC
Duration
51m
Detected by Pingoru
Aug 30, 2021, 06:39 PM UTC

Affected components

Dashboard / API Servers

Update timeline

  1. investigating Aug 30, 2021, 06:39 PM UTC

    There is currently an issue in the retrieval of articles, we are investigating the issue.

  2. monitoring Aug 30, 2021, 07:17 PM UTC

    Services have returned to operating as expected. We will continue to monitor.

  3. resolved Aug 31, 2021, 01:16 AM UTC

    This incident has been resolved.