Elevio incident

Slow widget performance

Minor Resolved View vendor source →

Elevio experienced a minor incident on March 17, 2016, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2016, 05:45 AM UTC
Resolved
Mar 17, 2016, 06:10 AM UTC
Duration
25m
Detected by Pingoru
Mar 17, 2016, 05:45 AM UTC

Update timeline

  1. identified Mar 17, 2016, 06:23 AM UTC

    Sites with heavy user interaction have reported slower responsiveness. We have identified the issue, and are working on putting out a fixed release in the new few minutes.

  2. resolved Mar 17, 2016, 06:25 AM UTC

    This was caused by an introduced bug where event triggers were being added pre-emptively on all user activity, and mainly affected sites that had heavy response to user activity. The issue has been resolved, and site responsiveness is back to its normally snappy self. Thanks to those who reported the issue.