Eleplan incident

Patient Agent is down

Major Resolved View vendor source →

Eleplan experienced a major incident on October 8, 2026 affecting Client Services (Patient Agent), lasting 17h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 09:00 AM UTC
Resolved
Oct 09, 2026, 03:00 AM UTC
Duration
17h 59m
Detected by Pingoru
Oct 08, 2026, 09:00 AM UTC

Affected components

Client Services (Patient Agent)

Update timeline

  1. investigating Oct 08, 2026, 09:00 AM UTC

    Patient Agent went down.

  2. resolved Oct 09, 2026, 03:00 AM UTC

    Patient Agent recovered.