Elements.cloud incident

Diagram Editor Outage

Notice Resolved View vendor source →

Elements.cloud experienced a notice incident on June 12, 2025, lasting 14h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:38 PM UTC
Resolved
Jun 13, 2025, 08:53 AM UTC
Duration
14h 15m
Detected by Pingoru
Jun 12, 2025, 06:38 PM UTC

Update timeline

  1. investigating Jun 12, 2025, 06:38 PM UTC

    Status: Investigating Started: June 12, 2025 Impact: Diagram Editor is currently unavailable We’re currently experiencing an outage in the Diagram Editor due to a broader Google Cloud / Firebase incident. This issue originates on Google’s side and affects authentication, database access, and real-time syncing features required for the editor to function. We are monitoring the situation and will provide updates as Google resolves the issue. You can follow their status here: https://downdetector.ie/

  2. investigating Jun 12, 2025, 06:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 12, 2025, 06:53 PM UTC

    Firebase Outage is over, we are monitoring the situation

  4. resolved Jun 13, 2025, 08:53 AM UTC

    This incident has been resolved.