Elements.cloud experienced a notice incident on July 16, 2025, lasting 15h 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 16, 2025, 04:32 PM UTC
We are currently investigating reports of degraded performance when accessing S3 data. Users may experience slow reads and writes, or intermittent failures when attempting to access or modify data stored in S3. Our team is actively working to identify the root cause and will provide updates as more information becomes available.
- monitoring Jul 16, 2025, 06:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2025, 08:08 AM UTC
This incident has been resolved.