Elements.cloud incident

Salesforce servers unavailable for some customers

Notice Resolved View vendor source →

Elements.cloud experienced a notice incident on November 15, 2024, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 09:53 AM UTC
Resolved
Nov 18, 2024, 01:44 PM UTC
Duration
3d 3h
Detected by Pingoru
Nov 15, 2024, 09:53 AM UTC

Update timeline

  1. monitoring Nov 15, 2024, 09:53 AM UTC

    Due to Salesforce connectivity issues and multiple instances offline, some of our customers might experience sync issues. This results in sync failures. We are aware of the issue, and are in contact with Salesforce, waiting for their team to bring those orgs back online.

  2. resolved Nov 18, 2024, 01:44 PM UTC

    This incident has been resolved.