Element451 incident
Applications not loading on site for some clients
Element451 experienced a minor incident on August 19, 2026 affecting Element451 API, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2026, 10:57 AM UTC
Status: Investigating We are currently investigating an issue affecting application sites. Users may experience applications loading after login. Our team has identified the issue and is actively working to determine the root cause. We will provide an update as soon as we have more information. Affected components Element451 API (Partial outage)
- monitoring Aug 19, 2026, 11:08 AM UTC
Status: Monitoring We restored the service by rolling back to an older version. In the mean time a fix to the root cause is under testing. We are currently monitoring the system to ensure stability and confirm that services are fully restored. Users should see normal performance at this time. We will provide a final update once we are confident the issue is fully resolved. Affected components Element451 API (Partial outage)
- monitoring Aug 19, 2026, 11:42 AM UTC
Status: Monitoring A fix has been implemented for the issue affecting application loading in some sites with conditional logic. We are currently monitoring the system to ensure stability and confirm that services are fully restored. Users should see normal performance at this time. We will provide a final update once we are confident the issue is fully resolved. Affected components Element451 API (Partial outage)
- resolved Aug 19, 2026, 11:43 AM UTC
Status: Resolved This incident has been resolved. The issue affecting application loading in some sites with conditional logic has been fully addressed, and all systems are operating normally. If you continue to experience any problems, please contact our support team. Thank you for your patience while we worked to resolve this issue. Affected components Element451 API (Operational)