Elastic.io incident

Timeouts for Adminconsole operations in Elastic Cloud Hosted

Elastic.io experienced a major incident on September 2, 2025 affecting Elastic Cloud Hosted, lasting 34m. The incident has been resolved; the full update timeline is below.

Started: Sep 02, 2025, 01:14 AM UTC
Resolved: Sep 02, 2025, 01:48 AM UTC
Duration: 34m
Detected by Pingoru: Sep 02, 2025, 01:14 AM UTC

Affected components

Elastic Cloud Hosted

Update timeline

identified Sep 02, 2025, 01:14 AM UTC

We are aware of an issue affecting Elastic Cloud Hosted, where users may be experiencing timeouts when performing adminconsole operations. Our team has identified the underlying issue and is actively working on a solution to mitigate the issue as quickly as possible. We will provide another update as soon as we have more information.
resolved Sep 02, 2025, 01:48 AM UTC

The incident affecting adminconsole operations on Elastic Cloud Hosted has been mitigated. We successfully identified and isolated the problematic node, and normal service has been restored. Our team will continue to closely monitor the situation.