Elastic.io incident

Increased errors observed for Serverless Observability customers in Azure

Major Resolved View vendor source →

Elastic.io experienced a major incident on September 5, 2025, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 03:18 PM UTC
Resolved
Sep 05, 2025, 03:46 PM UTC
Duration
28m
Detected by Pingoru
Sep 05, 2025, 03:18 PM UTC

Update timeline

  1. monitoring Sep 05, 2025, 03:18 PM UTC

    We have observed an increase in errors for some Serverless observability customers in Azure regions between 13:39 to 14:16 UTC. This is resolved but our teams are continuing to monitor.

  2. resolved Sep 05, 2025, 03:46 PM UTC

    We have observed service levels have returned to their healthy and expected state.