Elastic.io incident

BYOK deployment creation errors in GCP

Major Resolved View vendor source →

Elastic.io experienced a major incident on October 10, 2025, lasting 11h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 10:45 AM UTC
Resolved
Oct 10, 2025, 10:45 PM UTC
Duration
11h 59m
Detected by Pingoru
Oct 10, 2025, 10:45 AM UTC

Update timeline

  1. investigating Oct 10, 2025, 10:45 AM UTC

    BYOK Deployment creation in GCP regions is not currently possible, existing deployments are not impacted. The team is working on a mitigation path.

  2. identified Oct 10, 2025, 04:18 PM UTC

    We have identified the issue preventing creation of deployments in GCP regions using BYOK (Bring-your-own-Key), and we are currently working on deploying a fix.

  3. resolved Oct 10, 2025, 10:45 PM UTC

    A fix for this issue has been deployed and it is again possible to create BYOK (Bring-your-own-KEy) deployments in our GCP regions