Elastic.io incident

Incident Impacting Serverless Regions for Synthetics

Major Resolved View vendor source →

Elastic.io experienced a major incident on November 12, 2025, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 08:47 PM UTC
Resolved
Nov 12, 2025, 10:38 PM UTC
Duration
1h 50m
Detected by Pingoru
Nov 12, 2025, 08:47 PM UTC

Update timeline

  1. investigating Nov 12, 2025, 08:47 PM UTC

    We are aware of an issue impacting all serverless regions interacting with the Synthetics service. We will provide an update when more information is available or in one hour, whichever is sooner.

  2. investigating Nov 12, 2025, 09:51 PM UTC

    We are continuing to investigate this issue. We will share an update when one is available or one hour from now, whichever comes first.

  3. monitoring Nov 12, 2025, 10:21 PM UTC

    We have identified the cause of this issue and are currently applying a fix. We are seeing recovery in the system and will continue to monitor.

  4. resolved Nov 12, 2025, 10:38 PM UTC

    This issue has been resolved, and system operations returned to normal.