Elastic.io experienced a major incident on November 18, 2025 affecting Elastic website - elastic.co, lasting 4h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Elastic website - elastic.co
Update timeline
- monitoring Nov 18, 2025, 01:46 PM UTC
We are seeing intermittent 404s/500s on elastic.co. This is due to an outage with one of our providers. Our team is monitoring and will update as we know more.
- monitoring Nov 18, 2025, 03:28 PM UTC
The underlying outage with our provider is reported as resolved. We will continue monitoring to ensure our service is fully operational.
- resolved Nov 18, 2025, 06:35 PM UTC
The situation has been resolved.