Elastic.io incident

Managed OTLP Endpoint & Managed Intake Service ingestion issues on GCP us-central1

Major Resolved View vendor source →

Elastic.io experienced a major incident on November 21, 2025 affecting Managed Intake Service Availability and Managed OTLP Endpoint, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 04:52 AM UTC
Resolved
Nov 21, 2025, 06:09 AM UTC
Duration
1h 16m
Detected by Pingoru
Nov 21, 2025, 04:52 AM UTC

Affected components

Managed Intake Service AvailabilityManaged OTLP Endpoint

Update timeline

  1. investigating Nov 21, 2025, 04:52 AM UTC

    We are aware of ingestion problems in Managed OTLP Endpoint & Managed Intake Service for GCP us-central1 region since 0338 UTC. Other regions remain unaffected. We are currently investigating the problem. We will publish more information as it becomes available. Next update in 1 hr

  2. investigating Nov 21, 2025, 05:11 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 21, 2025, 05:48 AM UTC

    Ingestion rates are back to normal, we're currently monitoring the situation.

  4. resolved Nov 21, 2025, 06:09 AM UTC

    Ingestion rates are normal, the incident is resolved