Elastic.io experienced a major incident on November 28, 2025, lasting 12h 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 28, 2025, 10:42 PM UTC
We are currently investigating an increase in HTTP 502 errors affecting Serverless projects running in Azure regions.
- investigating Nov 29, 2025, 12:02 AM UTC
We are continuing our investigation into the intermittent 5xx errors in Azure Serverless projects. We will update again in an hour.
- identified Nov 29, 2025, 01:24 AM UTC
We have identified a potential fix that we are in the process of rolling out. We anticipate this to be complete in approximately 3-4 hours. We will update when this process is complete.
- identified Nov 29, 2025, 05:20 AM UTC
We are continuing the rollout of the potential fix. We will update again in an hour
- identified Nov 29, 2025, 06:50 AM UTC
We are continuing the rollout of the potential fix. We will update again in an hour
- identified Nov 29, 2025, 07:50 AM UTC
We are continuing the rollout of the potential fix. We will update again in an hour
- monitoring Nov 29, 2025, 10:08 AM UTC
We have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.
- resolved Nov 29, 2025, 11:25 AM UTC
The fix is working as expected. This issue is resolved