Elastic.io incident

Degradation in the `openai-gpt-oss-120b` model in EIS

Major Resolved View vendor source →

Elastic.io experienced a major incident on February 9, 2026, lasting 17h 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 04:53 PM UTC
Resolved
Feb 10, 2026, 10:22 AM UTC
Duration
17h 29m
Detected by Pingoru
Feb 09, 2026, 04:53 PM UTC

Update timeline

  1. investigating Feb 09, 2026, 04:53 PM UTC

    We've noticed a degradation in the `openai-gpt-oss-120b` model in EIS, we're investigating the root cause and we'll update again in 2 hours

  2. investigating Feb 09, 2026, 07:35 PM UTC

    We've identified the issue and have merged a fix. We are in the process of rolling this out but are blocked by a GitHub degradation. Will update as soon as we have some progress on the deploy.

  3. resolved Feb 10, 2026, 10:22 AM UTC

    We have completed our work to restore access to`openai-gpt-oss-120b` model in EIS.