Elastic.io incident

Old Clusters Appearing on Billing Usage Page

Major Resolved View vendor source →

Elastic.io experienced a major incident on February 12, 2026, lasting 6h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 06:21 PM UTC
Resolved
Feb 13, 2026, 12:46 AM UTC
Duration
6h 25m
Detected by Pingoru
Feb 12, 2026, 06:21 PM UTC

Update timeline

  1. identified Feb 12, 2026, 06:21 PM UTC

    We've identified an issue on the billing usage pages where some hosted deployments might be showing incorrect usage. We're working on a fix and will update again in 6 hours.

  2. resolved Feb 13, 2026, 12:46 AM UTC

    We have identified and fixed an issue on the billing usage pages that resulted in the pages showing incorrect billing totals. There should be no more customer impact.