Elastic.io incident

fleet-server rejecting new incoming connections

Major Resolved View vendor source →

Elastic.io experienced a major incident on February 26, 2026 affecting Elastic Cloud Hosted and Elastic Cloud Serverless, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 11:29 AM UTC
Resolved
Feb 26, 2026, 05:07 PM UTC
Duration
5h 37m
Detected by Pingoru
Feb 26, 2026, 11:29 AM UTC

Affected components

Elastic Cloud HostedElastic Cloud Serverless

Update timeline

  1. investigating Feb 26, 2026, 11:29 AM UTC

    We're seeing some errors from fleet-server in Elastic Cloud that are affecting new incoming connections for some projects. We will provide an update within the next 2 hours.

  2. monitoring Feb 26, 2026, 12:24 PM UTC

    We have identified the root cause of those sporadic errors observed and have successfully mitigated the issue. We continue to observe the situation and provide an update within the next 2 hours.

  3. resolved Feb 26, 2026, 05:07 PM UTC

    This incident is resolved.