Elastic.io incident

Issue creating new projects in GCP europe-west3

Major Resolved View vendor source →

Elastic.io experienced a major incident on March 26, 2026 affecting Project Orchestration (Create/Edit/Restart/Delete) and Elastic Cloud Serverless, lasting 6h 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 10:51 AM UTC
Resolved
Mar 26, 2026, 05:42 PM UTC
Duration
6h 51m
Detected by Pingoru
Mar 26, 2026, 10:51 AM UTC

Affected components

Project Orchestration (Create/Edit/Restart/Delete)Elastic Cloud Serverless

Update timeline

  1. identified Mar 26, 2026, 10:51 AM UTC

    We are aware of problems creating new Serverless projects in the GCP europe-west3 region. The engineering team has identified the problem and we are working on mitigating it. We will post the next updated in 2 hours.

  2. identified Mar 26, 2026, 01:06 PM UTC

    The engineering team is validating the fix to restore project creation in the GCP europe-west3 region. We will post another update in 2 hours or sooner if needed

  3. resolved Mar 26, 2026, 05:42 PM UTC

    This issue is resolved. Customers are now able to create new Serverless projects in the GCP europe-west3 region