Elastic.io experienced a major incident on May 8, 2026, lasting 6h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 08, 2026, 06:10 PM UTC
We are currently investigating reports that some customers may be facing issues with email alerts.
- monitoring May 08, 2026, 11:11 PM UTC
A solution has been implemented, and email delivery has resumed. We are continuing to track the situation closely and will provide another update once considered resolved.
- resolved May 09, 2026, 01:01 AM UTC
This issue is now resolved. Email delivery has been successful with no monitored issues.