Elastic.io experienced a major incident on October 20, 2026, lasting 6h 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 20, 2026, 08:07 PM UTC
We are investigating an issue affecting the ability to scale existing Elastic Cloud Hosted deployments and Serverless projects in Azure. New project and deployment creation in Azure may be delayed.
- identified Oct 20, 2026, 09:24 PM UTC
We have identified an issue affecting the ability to scale existing Elastic Cloud Hosted deployments and Serverless projects in Azure. New project and deployment creation in Azure may be delayed. Engineers are actively working to mitigate the issue.
- monitoring Oct 20, 2026, 10:27 PM UTC
Engineers have identified and mitigated an issue affecting the ability to scale existing Elastic Cloud Hosted deployments and Serverless projects in Azure. We are monitoring the issue to ensure operations continue normally.
- resolved Oct 21, 2026, 03:05 AM UTC
Engineers have mitigated an issue affecting the ability to scale existing Elastic Cloud Hosted deployments and Serverless projects in Azure. Scaling is working as expected.