Elastic Cloud incident

Elastic (elastic.co/docs) documentation unavailable

Major Resolved View vendor source →

Elastic Cloud experienced a major incident on August 16, 2025 affecting Elastic website - elastic.co, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2025, 10:43 AM UTC
Resolved
Aug 16, 2025, 01:31 PM UTC
Duration
2h 47m
Detected by Pingoru
Aug 16, 2025, 10:43 AM UTC

Affected components

Elastic website - elastic.co

Update timeline

  1. investigating Aug 16, 2025, 10:43 AM UTC

    We’re investigating an issue causing elastic.co/docs to be unavailable. Our team is working to restore access as quickly as possible. Other Elastic services are not impacted.

  2. identified Aug 16, 2025, 10:58 AM UTC

    The issue has been identified and a fix is currently being deployed. We will provide an update in the next 30 minutes.

  3. monitoring Aug 16, 2025, 11:10 AM UTC

    A fix has been implemented and we can confirm the Elastic documentation is fully available again. We continue to monitor the situation.

  4. resolved Aug 16, 2025, 01:31 PM UTC

    This incident has been resolved.