Elastic Cloud incident
Privatelink hostnames reported by API are incorrect
Update timeline
- identified Apr 09, 2026, 08:46 PM UTC
A recent change to our Privatelink implementation resulted in the URLs reported by the deployment API being incorrect in some cases, causing connectivity issues for customers who relied on those URLs. We have identified the issue and are working on a fix.
- identified Apr 09, 2026, 10:44 PM UTC
We have merged a fix and are working on deploying it to production
- identified Apr 10, 2026, 12:18 PM UTC
We are still working on moving the fix to production as we experienced some testing issues.
- resolved Apr 10, 2026, 07:54 PM UTC
We have successfully deployed a fix for the PrivateLink hostname issue to the User Console. Customers who experienced incorrect PrivateLink URLs or connectivity issues with their deployments should now see correct hostnames. We apologize for the inconvenience.
Looking to track Elastic Cloud downtime and outages?
Pingoru polls Elastic Cloud's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Elastic Cloud reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Elastic Cloud alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required