Elastic Email incident

Email Delays - temporarily degraded service

Minor Resolved View vendor source →

Elastic Email experienced a minor incident on August 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 06:15 AM UTC
Resolved
Aug 19, 2025, 06:15 AM UTC
Duration
—
Detected by Pingoru
Aug 19, 2025, 06:15 AM UTC

Update timeline

  1. resolved Aug 19, 2025, 06:15 AM UTC

    Today, from 1 am CEST a subset of our customers may have experienced delays in email sending. We've identified the root cause and resolved the issue. Email submission started to be processed and we monitor the state. If you continue to experience issues please contact our Customer Support for assistance, thank you for your patience. The issue causing email delays has been fully resolved. All systems are now operating normally, and email deliverability performance has returned to expected levels.