Elastic Email experienced a minor incident on September 30, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 30, 2025, 09:53 AM UTC
Currently, we are experiencing degraded services affecting a subset of customers. The root cause of the issue has been identified. Our engineers are working to implement a fix and restore full service as quickly as possible. We recognize the disruption this may cause and appreciate your patience. Updates will follow shortly