Ekklesia 360 incident

Customer support cases delayed

Notice Resolved View vendor source →

Ekklesia 360 experienced a notice incident on September 22, 2015, lasting 19h 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2015, 07:46 PM UTC
Resolved
Sep 23, 2015, 03:34 PM UTC
Duration
19h 47m
Detected by Pingoru
Sep 22, 2015, 07:46 PM UTC

Update timeline

  1. monitoring Sep 22, 2015, 07:46 PM UTC

    The team's ability to send responses via the customer support email channel is interrupted; once the connection is restored, all of today's prepared responses will be sent out as soon as possible. Thank you!

  2. resolved Sep 23, 2015, 03:34 PM UTC

    This issue has been resolved and new email responses are speeding along again. Thank you!