Ekklesia 360 incident

PHP session failures

Minor Resolved View vendor source →

Ekklesia 360 experienced a minor incident on September 28, 2015, lasting 11h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2015, 04:13 AM UTC
Resolved
Sep 28, 2015, 03:32 PM UTC
Duration
11h 18m
Detected by Pingoru
Sep 28, 2015, 04:13 AM UTC

Update timeline

  1. identified Sep 28, 2015, 04:13 AM UTC

    Our hosting team is resolving an issue where client websites are intermittently loosing connection to the database to retrieve content.

  2. monitoring Sep 28, 2015, 05:26 AM UTC

    Session management is nearly restored.

  3. resolved Sep 28, 2015, 03:32 PM UTC

    This issue has been resolved. The source was found to be an abnormal increase in traffic on a firewall; the source of the traffic was found and shut down.