Ekklesia 360 incident

Media uploads delayed

Minor Resolved View vendor source →

Ekklesia 360 experienced a minor incident on June 29, 2016, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2016, 03:50 PM UTC
Resolved
Jun 29, 2016, 08:54 PM UTC
Duration
5h 4m
Detected by Pingoru
Jun 29, 2016, 03:50 PM UTC

Update timeline

  1. identified Jun 29, 2016, 03:50 PM UTC

    Media transfers are currently delayed. At this time you may experience some trouble using newly uploaded media in the CMS platform. Our hosting engineers are currently working to resolve the issue. Thank you!

  2. identified Jun 29, 2016, 06:02 PM UTC

    Our engineers continue to work to resolve the issue with delayed media items as fast as possible.

  3. identified Jun 29, 2016, 07:08 PM UTC

    We're continuing our work on media uploads. Once an upload backlog has all been processed, media transfers will be running as normal. Thanks for your patience!

  4. monitoring Jun 29, 2016, 08:19 PM UTC

    Media uploads are now processing as normal, and we're making progress on the backlog of items that have still yet to finish processing after having been uploaded. At this point we are about halfway through that backlog. Thank you for your patience.

  5. resolved Jun 29, 2016, 08:54 PM UTC

    This incident is resolved and media uploads are now processing as normal.