Ekklesia 360 incident

CMS backend malfunction

Major Resolved View vendor source →

Ekklesia 360 experienced a major incident on July 12, 2017, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2017, 01:40 PM UTC
Resolved
Jul 14, 2017, 03:57 PM UTC
Duration
2d 2h
Detected by Pingoru
Jul 12, 2017, 01:40 PM UTC

Update timeline

  1. investigating Jul 12, 2017, 01:40 PM UTC

    The engineering team is looking into a caching issue which is causing accessibility issues at the moment. Thanks for your patience while we address the problem.

  2. identified Jul 12, 2017, 01:49 PM UTC

    A patch has been added while the team continues to work to resolve the issue.

  3. identified Jul 13, 2017, 08:11 PM UTC

    The team is researching the cause of faulty site searches.

  4. resolved Jul 14, 2017, 03:57 PM UTC

    This incident has been resolved.