Ekklesia 360 incident

Internal search engine restarting

Minor Resolved View vendor source →

Ekklesia 360 experienced a minor incident on May 2, 2018 affecting CMS Backend, lasting 2d 3h. The incident has been resolved; the full update timeline is below.

Started
May 02, 2018, 03:21 PM UTC
Resolved
May 04, 2018, 06:59 PM UTC
Duration
2d 3h
Detected by Pingoru
May 02, 2018, 03:21 PM UTC

Affected components

CMS Backend

Update timeline

  1. identified May 02, 2018, 03:21 PM UTC

    The team is working to reboot the internal search engine—responsible for site search functionality—to resolve issues with the search index. Thank you!

  2. resolved May 04, 2018, 06:59 PM UTC

    We have upgraded our search algorithms and all searchable items are being indexed properly again.