Ekklesia 360 experienced a minor incident on September 13, 2018 affecting Site Hosting: Cloud, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Site Hosting: Cloud
Update timeline
- investigating Sep 13, 2018, 06:06 PM UTC
Our Operations team is investigating an intermittent connectivity issue in our datacenter. Websites may experience occasional spikes in latency or dropped connections. As we have more information we will update this post. We are available to assist with any questions or concerns via email at [email protected], or by telephone at 1-877-452-0015 x2
- monitoring Sep 14, 2018, 12:36 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2018, 02:25 PM UTC
Following continued monitoring, without further issues we are considering this issue resolved.