Ekklesia 360 incident

Intermittent Connectivity Issues

Major Resolved View vendor source →

Ekklesia 360 experienced a major incident on October 18, 2018 affecting Site Hosting: Cloud, lasting 20h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2018, 07:20 PM UTC
Resolved
Oct 19, 2018, 03:50 PM UTC
Duration
20h 30m
Detected by Pingoru
Oct 18, 2018, 07:20 PM UTC

Affected components

Site Hosting: Cloud

Update timeline

  1. identified Oct 18, 2018, 07:20 PM UTC

    Our Network team is investigating an intermittent connectivity issue in our website hosting datacenter. Websites may experience occasional spikes in latency or dropped connections.

  2. identified Oct 18, 2018, 07:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 19, 2018, 03:50 PM UTC

    Following extended monitoring, we have experienced no further impact from the traffic causing the disruption. We apologize for any inconvenience this may have caused.