Ekklesia 360 experienced a major incident on October 25, 2020 affecting Site Hosting: The Abbey, lasting 3h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Site Hosting: The Abbey
Update timeline
- investigating Oct 25, 2020, 06:43 PM UTC
We are aware that one of our servers hosting customer websites is currently unable to connect. Our developers are investigating and working to restore server as quickly as possible. We will post another update in 30 minutes.
- monitoring Oct 25, 2020, 07:00 PM UTC
We have restored access to the server and sites are loading properly again.
- resolved Nov 06, 2020, 08:42 PM UTC
This incident has been resolved.