Ekklesia 360 incident

Intermittent Form Email Delivery Issue

Notice Resolved View vendor source →

Ekklesia 360 experienced a notice incident on August 14, 2021, lasting 3d 15h. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2021, 12:41 AM UTC
Resolved
Aug 17, 2021, 04:38 PM UTC
Duration
3d 15h
Detected by Pingoru
Aug 14, 2021, 12:41 AM UTC

Update timeline

  1. investigating Aug 14, 2021, 12:41 AM UTC

    We are aware of intermittent issues delivering emails from website forms and are working with our email vendor to identify the root cause and resolution. The form submissions are still be tracked in the database and are available in the CMS backend.

  2. investigating Aug 17, 2021, 04:37 PM UTC

    We have implemented a fix for this issue and all emails should be working correctly.

  3. resolved Aug 17, 2021, 04:38 PM UTC

    This incident has been resolved.