Ekklesia 360 experienced a minor incident on December 7, 2021 affecting Media Storage and Historian and 1 more component, lasting 17h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 07, 2021, 09:21 PM UTC
Due to a wide-spread issue with AWS Services, the Ekklesia platform is seeing a degradation of operational efficiency. This issue is impacting various aspect of the E360 platform including media storage and the prayer cloud. We apologize for this inconvenience and are working with AWS to get the system back to full operational efficiency.
- resolved Dec 08, 2021, 02:40 PM UTC
UPDATE: AWS engineers identified the issue with their cloud platform and made the necessary repairs. The Ekklesia platform is operating normally and clients should not see issues with media storage/uploads or using the prayer cloud.