Ekklesia 360 experienced a major incident on December 15, 2021 affecting Site Hosting: Cloud and Site Hosting: The Abbey and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Site Hosting: CloudSite Hosting: The AbbeyCMS BackendCMS APIMedia Storagee360 ChMSe360 GivingSermon CloudHistorianPrayer Cloud
Update timeline
- investigating Dec 15, 2021, 03:55 PM UTC
Our team is currently investigating a widespread external issue that is affecting many of our products as well as multitudes of companies across the U.S. We are working to identify the exact cause and find workarounds to allow use of our systems.
- resolved Dec 15, 2021, 04:26 PM UTC
The issue with the external Cloud Network has been resolved and all systems are returning to normal operation.