Ekklesia 360 incident

Admin Portal

Notice Resolved View vendor source →

Ekklesia 360 experienced a notice incident on April 17, 2022 affecting CMS Backend, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2022, 06:28 PM UTC
Resolved
Apr 17, 2022, 07:16 PM UTC
Duration
48m
Detected by Pingoru
Apr 17, 2022, 06:28 PM UTC

Affected components

CMS Backend

Update timeline

  1. monitoring Apr 17, 2022, 06:28 PM UTC

    This morning the admin portal servers were briefly at maximum capacity. We received automated alerts and our team responded quickly to increase our maximum scaling capacity and brought additional servers online. The admin portal was unavailable for some new connections for 15 minutes between 10:00 AM and 10:15 AM Pacific. This outage did not have any impact on customer websites or streams scheduled during this time.

  2. resolved Apr 17, 2022, 07:16 PM UTC

    This incident has been resolved.