Ekklesia 360 experienced a minor incident on April 19, 2022 affecting Media Storage, lasting 16d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Media Storage
Update timeline
- investigating Apr 19, 2022, 12:49 PM UTC
We are currently looking into an issue with slow media processing times
- monitoring Apr 19, 2022, 02:21 PM UTC
On Sunday, when we added 4 additional servers we had a configuration issue that caused some of our background jobs, mainly media processing, to not run. We have turned them all on now and the system is working through the backlog of jobs.
- monitoring May 05, 2022, 04:49 PM UTC
We are continuing to monitor for any further issues.
- resolved May 05, 2022, 04:49 PM UTC
This incident has been resolved.