Ekklesia 360 incident

Abbey-hosted Websites May Be Experiencing "404 Not Found" Errors

Major Resolved View vendor source →

Ekklesia 360 experienced a major incident on September 30, 2024 affecting Site Hosting: The Abbey, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 11:33 PM UTC
Resolved
Oct 01, 2024, 02:10 AM UTC
Duration
2h 36m
Detected by Pingoru
Sep 30, 2024, 11:33 PM UTC

Affected components

Site Hosting: The Abbey

Update timeline

  1. investigating Sep 30, 2024, 11:33 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 30, 2024, 11:35 PM UTC

    We are currently investigating an issue where websites may not display but show a message of "404 Not Found". Our Development team is actively working to resolve this issue. We will update as soon as possible.

  3. resolved Oct 01, 2024, 02:10 AM UTC

    Thank you for your patience. Our Developers have identified the issue and it has been resolved. Please note that visitors to your site may need to clear their browser cache in order for the website to display properly.