Eightfold incident

Eightfold Web application experiencing degraded performance

Major Resolved View vendor source →

Eightfold experienced a major incident on May 21, 2025 affecting Web Application, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 06:03 PM UTC
Resolved
May 21, 2025, 09:21 PM UTC
Duration
3h 18m
Detected by Pingoru
May 21, 2025, 06:03 PM UTC

Affected components

Web Application

Update timeline

  1. investigating May 21, 2025, 06:03 PM UTC

    We are actively investigating the issue.

  2. monitoring May 21, 2025, 06:12 PM UTC

    We have fixed the issue and actively monitoring.

  3. resolved May 21, 2025, 09:21 PM UTC

    Post resolution monitoring has been stable. Closing the incident fully.