Eightfold incident
Degraded web application performance in US region
Eightfold experienced a major incident on July 28, 2025 affecting Web Application, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Jul 28, 2025, 06:31 PM UTC
Eightfold engineering team is actively investigating this issue.
- monitoring Jul 28, 2025, 07:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2025, 08:41 PM UTC
Validated and resolved.