Eightfold incident

Degraded service performance in our AWS GovCloud infrastructure

Minor Resolved View vendor source →

Eightfold experienced a minor incident on November 2, 2021 affecting Web Application and API, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2021, 06:53 PM UTC
Resolved
Nov 02, 2021, 08:29 PM UTC
Duration
1h 35m
Detected by Pingoru
Nov 02, 2021, 06:53 PM UTC

Affected components

Web ApplicationAPI

Update timeline

  1. identified Nov 02, 2021, 06:53 PM UTC

    We're experiencing degraded performance in our AWS GovCloud infrastructure that is impacting a small subset of customers.

  2. resolved Nov 02, 2021, 08:29 PM UTC

    This incident has been resolved.