Eightfold incident

AWS US-WEST region outage causing partial service degradation

Minor Resolved View vendor source →

Eightfold experienced a minor incident on September 28, 2022 affecting Web Application, lasting 6h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2022, 06:06 PM UTC
Resolved
Sep 29, 2022, 12:33 AM UTC
Duration
6h 26m
Detected by Pingoru
Sep 28, 2022, 06:06 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Sep 28, 2022, 06:06 PM UTC

    AWS in the us-west region is experiencing outage of several of its internal services. The Eightfold engineering team is actively monitoring our services and tracking the impact. Customers in our US region may notice a partial degradation.

  2. investigating Sep 28, 2022, 09:50 PM UTC

    AWS has resolved its production issue and the Eightfold team has confirmed that our services are operating normally.

  3. resolved Sep 29, 2022, 12:33 AM UTC

    This incident has been resolved.