Eightfold incident

Elevated errors and latency on our app in the US region

Minor Resolved View vendor source →

Eightfold experienced a minor incident on September 29, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2022, 03:24 PM UTC
Resolved
Sep 29, 2022, 01:00 PM UTC
Duration
Detected by Pingoru
Sep 29, 2022, 03:24 PM UTC

Update timeline

  1. resolved Sep 29, 2022, 03:24 PM UTC

    We experienced an elevated level of errors and latency due to a recent release that spiked connections in our database, we have reverted this change and the service is now operating normally.