Eightfold incident

Eightfold Application Partial Unavailability

Major Resolved View vendor source →

Eightfold experienced a major incident on October 1, 2024 affecting Web Application and Web Application and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 03:24 PM UTC
Resolved
Oct 01, 2024, 03:50 PM UTC
Duration
25m
Detected by Pingoru
Oct 01, 2024, 03:24 PM UTC

Affected components

Web ApplicationWeb ApplicationWeb ApplicationWeb Application

Update timeline

  1. investigating Oct 01, 2024, 03:24 PM UTC

    Our career site offering is experiencing errors due to issues with our LLM service. We are actively working to resolve this issue.

  2. investigating Oct 01, 2024, 03:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 01, 2024, 03:34 PM UTC

    The issue is related to our LLM infra.

  4. monitoring Oct 01, 2024, 03:40 PM UTC

    A fix has been applied and we are monitoring. No errors from last 10 minutes.

  5. resolved Oct 01, 2024, 03:50 PM UTC

    The incident is resolved. All systems are now operational.