edX incident

Commerce and dashboard functionality unavailable

Notice Resolved View vendor source →

edX experienced a notice incident on June 12, 2025 affecting Checkout, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 09:01 PM UTC
Resolved
Jun 12, 2025, 09:01 PM UTC
Duration
—
Detected by Pingoru
Jun 12, 2025, 09:01 PM UTC

Affected components

Checkout

Update timeline

  1. resolved Jun 12, 2025, 09:01 PM UTC

    Due to widespread global outages impacting service providers used by edX, some users were not able to purchase edX products approximately between 6 p.m. and 8:30 p.m. UTC. In addition, some users were unable to access program cards in their dashboard. These services are back online and the issues have now been resolved.