edX incident

Database maintenance

Major Resolved View vendor source →

edX experienced a major incident on June 29, 2020 affecting Checkout, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2020, 02:57 PM UTC
Resolved
Jun 29, 2020, 04:00 PM UTC
Duration
1h 3m
Detected by Pingoru
Jun 29, 2020, 02:57 PM UTC

Affected components

Checkout

Update timeline

  1. investigating Jun 29, 2020, 02:57 PM UTC

    We are performing emergency maintenance on the Checkout service due to scaling issues, we apologize for the inconvenience. We should be back momentarily.

  2. resolved Jun 29, 2020, 08:57 PM UTC

    This incident has been resolved.