edX incident

Database maintenance Checkout

Major Resolved View vendor source →

edX experienced a major incident on June 30, 2020 affecting Checkout, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2020, 04:45 PM UTC
Resolved
Jun 30, 2020, 05:35 PM UTC
Duration
49m
Detected by Pingoru
Jun 30, 2020, 04:45 PM UTC

Affected components

Checkout

Update timeline

  1. identified Jun 30, 2020, 04:45 PM UTC

    We are performing emergency maintenance on the Checkout service due to scaling issues, we apologize for the inconvenience. We should be back momentarily.

  2. resolved Jun 30, 2020, 05:35 PM UTC

    This incident has been resolved.