edX incident

Primary Payment System Down

Minor Resolved View vendor source →

edX experienced a minor incident on July 28, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2021, 06:35 PM UTC
Resolved
Jul 28, 2021, 06:35 PM UTC
Duration
—
Detected by Pingoru
Jul 28, 2021, 06:35 PM UTC

Update timeline

  1. resolved Jul 28, 2021, 08:25 PM UTC

    Our engineers identified an issue with our primary payment provider shortly after 2:35 PM ET. The issue was resolved at 4:06 PM ET. Learners were able to use PayPal to complete payments during this time.